Healthcare Support Worker

Reports to Senior Carer / Care Coordinator

Location:

PRO Healthcare Services Limited, however staff may be required to work from other locations at the discretion of the company and with appropriate notice.

Working Hours:

• 5 days over 7-day period, as agreed with the manager.

Experience & Skills

• Working experience in a Health and Social Care environment.
• Able to provide 2 references one being from your most recent job
• DBS (in the UK) or Confirmation that they have no criminal record.
• Must be willing to have a DBS check if one cannot prove that they have no criminal record.
• Be hard working with great communication skills
• Be of a caring and compassionate nature

Qualifications

• Mandatory training will be provided before commencement of role.
• Able to demonstrate on going CPD (career professional Development)

Duties of Support Worker

Overview

(Note: In addition to these duties employees will be required to any tasks as they arise as far as reasonably practicable)

• To provide care in accordance with best practice and legislative requirements, reflecting policies, procedures and agreed standards under the direction of the Senior Carer/Care Coordinator.
• To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to the Service User.
• To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.

Role Specific Duties:

• Ensure Service Users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing.
• To support Service Users with all aspects of their day to day living, enabling them to enjoy the best possible quality of life.
• Most of the employee’s work will be alone with the Service User in their home.
• Compassion, good communication skills and a calm and caring manner are essential for this important role.
• Ensure Care Plans and other information about how to support Service Users are followed.
• Be responsible for informing the Senior Carer/Nurse of any changes in the needs of Service Users.
• Be responsible for promoting and safeguarding the welfare of those individuals they support.

Working with Others:

• Develop effective working relationships with other employees.
• Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for service users.
• If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life.

Leading by Example:

• Seek opportunities for personal and professional growth.
• Be a role model for other Support Workers and be an ambassador for the service.
• Be professional, polite and reasonable at all times.

Personal Responsibilities:

• Commit to achieving the relevant qualifications commensurate with the role.
• Attend statutory training and any other training as directed by the management.
• Understand and follow all policies and procedures relevant to the role.
• Be open to learning opportunities.